Refunds & Cancellations
Last updated 25 July 2026
The Sort Out membership is a one-time purchase of a digital service, priced at ₹1 for one month of unlimited access. This policy explains how the service is delivered, how renewal works, and how refunds work.
Delivery of service
Mira is a fully digital service. There is nothing to ship. When your payment is confirmed, your membership is activated instantly and unlimited access is available in the app right away, on the same phone number you signed in with.
Renewal and cancellation
- The membership is a one-time payment for one month. It does not auto-renew, and no payment method is stored for future charges, so there is nothing to cancel to stop billing.
- Your access runs for one month from the date of purchase. To continue after that, you simply purchase again whenever you like.
Refunds
- Because Mira is a digital service you can use immediately, fees already paid for the current billing period are generally non-refundable once the period has started.
- If you were charged in error, charged more than once, or a technical problem on our side prevented you from using the service, contact us within 7 days of the charge and we will review it and issue a refund where appropriate.
- Approved refunds are returned to your original payment method, typically within 5–7 business days, depending on your bank or provider.
To help us process a refund quickly, please include the mobile number on your account and the date and amount of the charge.
How to request a refund
Email support@sortout.life with your account number and payment details. We aim to respond within 2 business days.